Help & Support
Questions,
answered.
Everything you need to know about working with Rayex, sourcing in China, and coordinating seamless trade.
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Air freight typically takes 3-7 days, while sea freight takes 30-45 days depending on the specific ports and seasonal weather conditions.
Yes, we provide an end-to-end guided service tailored for commercial importers, assisting from manufacturer sourcing to port clearing and delivery.
Our Guangzhou team conducts physical visits to factories, audits business licenses, checks production lines, and performs pre-shipment sample testing.
We facilitate compliant RMB settlements directly with verified suppliers in full compliance with Nigerian and Chinese regulatory frameworks.
There is no rigid minimum order, but practical thresholds exist to make shipping and customs clearance economically viable for your business.
We perform full inspections at our Guangzhou warehouse before goods are loaded into containers, resolving defects with the factory before export.
No, our local team handles everything on the ground in China, saving you the significant expense and time of international travel.
Simply submit your inquiry on our website or start a direct conversation with our trade desk on WhatsApp.